People

All RTC staff are individuals who have chosen to be part of our team. We regard our people as our greatest asset and we believe this is a key factor in placing RTC ahead of our competitors. Our staff and contractors are not just numbers nor do they treat our clients as such.

Customer Feedback and Satisfaction

Our customers’ opinions and feelings are highly valued at RTC. We believe there are no better judges of our performance and skills than our clients. Our company management are not the employers – our true employers are our highly valued clients.

We pride ourselves on forging strong ongoing relationships with our clients. To help facilitate this, we urge every client to fill out our simple client evaluation form or contractor assessment sheet. This invaluable feedback is reviewed and helps RTC constantly refine our systems and staff training procedures; helping us help you.

Our staff are strongly encouraged to openly voice their opinions, concerns and needs at regular staff meetings.

This grass-roots feedback allows RTC management to incorporate the vision and opinion of our people into our strategic business direction. Our company management understands we all rely on each others special contributions to move ahead as a group.

The RTC Group is very proud to be 100% Australian owned, Newcastle based and is owned by shareholders who work within the group of companies.

An integral part of RTC’s Business plan is to reinvest into, and partner the Local Community. RTC have a proud history of supporting local sportspeople, community groups, teams and associations.