Management Team

Richard Claut – Founding Director

Richard Claut founded the RTC Group in 1991 after starting working for himself in 1986 as a residential carpenter. Richard started working for himself as a 3rd year apprentice after receiving an early release for exceptional TAFE results and commitment to quality. Originally commencing business in Newcastle, New South Wales, Richard was “hands on” in every aspect of the business.

The Group secured a facilities maintenance contract with the State Government and after exceeding their expectations was awarded long term contracts within the Hunter Region.  The success of the business afforded RTC Group to expand into Mid-North Coast and North Western Regions and take over failed operations that were notoriously substandard in regard to management and performance.

24 years on, and Richard is as passionate as ever and surrounds himself with talented people.

Michael Rigby – Director / Chief Executive Officer

Commencing with RTC in 2003, Michael is a multi-award winning tradesman and has project managed many of RTC’s largest and most intricate jobs with a strong track record of achieving successful outcomes. Michael’s background is in commercial construction, where his skills were enhanced in project management. Michael was a director of the commercial construction business which provided invaluable business skills and he developed great business acumen.

This experience and desire for success has seen Michael progress to become a director of the RTC Group. Utilising the skills learnt, Michael has been integral in the successful management of both the Land & Housing Corporation NSW and the South Australian Housing Trust maintenance services contracts managed by RTC, as well as the overall success and growth of the group as a whole.

Under Michael’s management, RTC have grown from a contractor focussed on multi-trade maintenance services, to one that is now providing a range of additional services to complement these maintenance works, such as property assessment surveys, maintenance scoping, and local community trades integration.  In addition to this growth in services, RTC’s clientele has also developed in this time to include wide cross section of social and community housing.

Graeme Hall – Consultant, Contracts Manager

Graeme has over 30 years’ experience in managing maintenance contracts. Commencing with RTC in 2006, Graeme has been a key leader in the establishment and growth of the RTC Facilities Maintenance business.

Graeme is responsible for overseeing the contract maintenance and delivery of the NSW Land and Housing Corporation (LAHC) contract in NSW currently servicing in excess of 8,000 properties across two zones as well as prescriptive review (Property Assessment Survey) of an additional 30,000 houses across NSW. Graeme and his team have successfully provided services to LAHC on a continuous basis for in excess of 15 years. Given his years of experience and expertise in Facilities Maintenance Graeme has more recently been heavily involved in the successful establishment of RTC Facilities Maintenance within South Australia in conjunction with Michael Rigby.

Graeme possesses outstanding contracting, business management and leadership skills. His core responsibilities include liaising with client representatives; program delivery; contract negotiations; budget management; and leadership and development of the team members.

Michael Randall – Chief Financial Officer / Chief Operating Officer

Commencing with RTC in 2012, Michael is the Chief Financial Officer / Chief Operating Officer for the RTC Group. Michael holds a Bachelor of Commerce and is a member of the Institute of Chartered Accountants (ICAA). With a solid track record and senior management experience that spans 23 years both in practice with a large accounting firm and commerce, Michael has become an integral member of the senior management team. Michael’s skills include financial management and planning, strategic business planning, mentoring of business managers, leadership and negotiating and managing key stakeholders both internally and externally, together with a strong background in business system design and implementation.

Michael has a hands on approach in his role to assist drive and achieve the strategic direction of the business and manage the administrative operations and team of the business.

Garry Mills – IT Manager

Having over 30 years’ experience in IT and business systems, Garry leads the Information Technology Support and Business Systems Team with RTC. Garry’s expertise lies in scoping, designing and implementing business solutions including provision of training and coaching in the Group’s Enterprise Management System.

Having been heavily involved in the successful establishment of RTC Facilities Maintenance in South Australia. Garry has demonstrated his ability to scope, design and to efficiently implement a business and operational system for a start-up business in a different state. This has been developed in accordance with operational plans and standards set by the client (Government of SA Department of Communities) for their portfolio management and marries with existing internal financial and business systems and processes.